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Listening Matters

When we listen, we hear someone into existence.

“The beauty of listening is that, those who are listened to start feeling accepted, start taking their words more seriously and discovering their own true selves.”
Henri Nouwen

Need to Talk?

Listening can be a lifeline in times of stress and uncertainty. It can be really helpful as you deal with life issues such as family and relationships, bereavement and loss, illness, and work..

“We need [to] listen to one another with humility, civility and kindness so as to create space for the kind of civil discourse that will give birth to a promising future rather than a haunted past.”

Dr John Sentamu

Yorkshire Post, 1st Feb 2020

Confidential Listening – Charnwood Listeners

We provide a free confidential listening for anyone 18 years of age or over. We do not offer counselling.

What People Say about

Charnwood Listeners:

Charnwood Listeners were a very important source of support in my time of deep stress, it was so beneficial to be able to talk through my anxieties with someone who would listen and not offer advice. This experience has enabled me to clarify my thoughts and feelings and plan a hopeful and joyful future.

Breakthrough Stress Course:

It made me aware of how I deal with certain aspects of my life when stressed/anxious/depressed. It gave me ways in which I can change how to deal with it and actually, most importantly, “I am not alone”. “

GP Advocate for active, reflective listening services

Dr Paul Wadeson – Champion for Charnwood Listeners:

I work as a GP in the North West of England. I became aware that many patients were struggling with issues such as bereavement, relationship issues and stress at work. I felt that if I could spend more time listening to them it would help but with the pressures of the NHS, I often didn’t have the time I felt they needed. We decided to set up a listening service in the practice which has been transformational to provide whole person care.

I once had a patient who was struggling with the after effects of a stroke. She came to see me several times in distress but in our brief encounters I wasn’t able to move her on. I signposted her to our listening service and she spent an hour pouring her heart out to the listener about the impact the stroke had had on her life. I asked her how it went and she said that something clicked, like a weight being lifted off her shoulders and she felt able to move on with a sense of peace.

I had another patient who bumped into one of our listeners in the supermarket saying “you listened to me last year and it saved my life!”

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Get access to our training

We provide training for community groups